Digitalrage

Information Technology News Center

December 23rd, 2009

So it looks like the two recent BlackBerry Messenger updates are the culprit behind yesterday’s BlackBerry service outage. If you’re running either of the problem-versions, you should update your software immediately via BlackBerry App World or at BlackBerry.com/Messenger using your BlackBerry Browser.

The outage is the second major North American BlackBerry service disruption for RIM and its customers in a week’s time. The occurrence of two major BlackBerry outages so close together is uncommon, and RIM typically prides itself on near-perfect uptime statistics. I can’t help but wonder if the first outage earlier this week is somehow connected to yesterday’s fiasco, but RIM isn’t providing any additional information at this point.

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